A store filled with special therapy products and toys to help your child.
Any Children's Therapy Store questions? If you prefer you can write us or call us at:

Children's Therapy Store
117 Snipe Lane
Easley, SC 29642

(864) 346-0945

Please call between 9:00 AM - 5:00 PM Eastern Time Mon.-Fri.
SHIPPING INFO:

You will have a shipping choice upon checkout in the upper right hand corner of UPS Ground, UPS 2nd Day, UPS Next Day Air, USPS Priority Mail, USPS Priority International Mail  Our default shipping is UPS ground  Click see rates if you want to see what will be charged for shipping.  Shipping is based on weight, size of box and destination with current shipping rates of the shipping company used.

Please email us at: info@childrenstherapystore.com for shipping rates to Alaska, Hawaii, Guam, The Virgin Islands, Puerto Rico, APO/FPO addresses, Canada, Mexico, and all other international destinations.
Delivery Charges Outside the Continental U.S.
We charge actual shipping for orders being shipped outside the continental United States; shipping fees are calculated by the weight and size of each individual order (and therefore cannot be calculated on the website). When you place your order online, we will calculate the exact shipping charge and will email you for your approval. Your credit card will not be charged and your order will not be shipped without your approval. You may also email a list of the items (and quantities) you are potentially interested in ordering for a shipping fee quote with no obligation to order. Please know we do not have an extra charge for handling or filling out customs paperwork. International orders are shipped Priority Parcel Post. Typical delivery time varries but usually is 8-12 business days (given there are no unexpected delays in customs). Please note that customers are responsible for any local taxes, customs, and/or duty fees that might apply at the time of delivery.
Express Delivery Service

Most items ship within 2 days unless there are extenuating situations like backorder.  You will receive tracking information via UPS, USPS or email unless it is shipped by another means that does not have tracking information.
ORDERING METHODS:

ONLINE:

You can place your order here, on our secure website 24 hours a day/7 days a week.
   
CALL IN YOUR ORDER TO: 864-346-0945
   
You can place your order by calling v from 9:00 am to 5:00 pm, EST, Monday-Friday. For speedy ordering, please have your credit card information and product names ready when you call. Orders placed by phone require payment by credit card (we currently accept Visa, Mastercard, Discover, American Express & PayPal through our cart).
   
You can fax your order to us 24 hours a day/7 days a week. Please be sure to include your credit card information, complete address, phone number, and email address (in case we need to contact you). Schools, hospitals, and other approved public institutions are welcome to fax their official purchase orders to us.You can make a fax/email form when checking out in our cart to determine the cost of your order and use that form if needed.
  
MAIL:

You can mail your orders/payments to us anytime. Please be sure to include the shipping cost at:

Children's Therapy Store
117 Snipe Lane
Easley, SC 29642

For personal orders, please be sure to include either a check, money order, or Visa/Mastercard information. Purchase orders can be mailed in/are accepted from schools, hospitals, and other approved facilities. We do not accept COD's. If you need an order form, you can download a PDF version here.

RETURNS AND EXCHANGE INFORMATION

Returns/Exchanges:

Products may be returned for up to 30 days after they were received. Returned products must be in brand new condition, in the original packaging, and must have been purchased from the Childrens Therapy Store. To obtain the required return authorization number, please call us at: 864-346-0945 or email us at info@childrenstherapystore.com . Return shipping expenses are the responsibility of the customer (unless the return is due to defective merchandise or our error).  There is a 10% restocking fee for returned items. Refunds and/or credits for returns are only issued to the original purchaser. For health reasons, we are unable to accept returns or exchanges on certain items that are not in the original, sealed packaging. For your protection when you return an item, we recommend that you use the original packing box and materials, and ship the return via UPS, or the Postal Service (with adequate insurance coverage).

Damaged or Defective Merchandise:

Please inspect your orders promptly; defective or damaged merchandise must be reported within 10 working days of receiving the order. The original shipping box and all packaging materials must be available at the time you call us. We may request that you ship any potentially defective merchandise back to us for inspection by our quality control department. Shipping costs will be reimbursed for defective products. Normal wear and tear, and products damaged due to misuse, or breakage are not considered to be defective.

Product Shortages:

Product shortages must be reported within 10 working days of receiving your order.
Copyright
Children's Therapy Store
A Division of Foothills Internet Marketing, LLC
117 Snipe Lane
Easley, SC 29642
info@childrenstherapystore.com
(864) 346-0945
All rights reserved.
A store filled with special therapy products and toys to help your child.
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